Privacy Policy — jori98 Data Protection & User Privacy

1. Introduction

jori98 is an online gaming platform serving users in Pakistan. We provide Slots, Live Casino, Sports Betting, Bingo and related services. To operate these services, we need to collect and process certain personal information from you. This Policy explains what we collect, why we collect it, how long we keep it, and the choices you have.

jori98 takes data privacy seriously. We collect the minimum amount of information necessary to run your account and provide our services, and we are transparent about how that information is used. We do not sell your personal data, and we do not share it with parties who have no legitimate role in delivering jori98's services to you.

This Policy applies to data collected through the jori98 website, any mobile version of the platform, and any communications between you and jori98 support. It does not apply to third-party websites that may be linked to or from jori98 — those sites have their own privacy policies that we are not responsible for.

2. Data We Collect

jori98 collects personal data from you in the following ways:

2.1 Data You Provide Directly

When you register on jori98, you provide us with information that is necessary to create and manage your account. This includes:

• Full name
• Date of birth (to verify that you meet the minimum age requirement of 18)
• Email address
• Mobile phone number
• Residential address
• Username and password

If you are asked to complete identity verification, you may also be required to provide a copy of a government-issued ID such as your CNIC, a proof of address document, or documentation confirming your payment method. These documents are collected solely for verification purposes.

2.2 Data Generated by Your Use of the Platform

When you use jori98, we automatically collect data about your activity on the platform. This includes:

• Login and session data (dates, times, duration, device type)
• Deposit and withdrawal history, including transaction amounts in PKR and payment methods used
• Betting and gaming activity (bets placed, games played, stakes, results)
• Responsible gaming settings you have applied to your account
• Support communications — messages sent to or received from the jori98 support team

2.3 Technical and Device Data

When you access jori98, our servers automatically receive certain technical information. This includes your IP address, browser type and version, operating system, referring URL and pages visited within jori98. This data is used for platform security, fraud prevention and to improve the overall user experience. It is not used to identify you personally for marketing purposes.

3. How We Use Your Data

jori98 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration & management	Name, email, phone number, date of birth, address, username
Identity verification	CNIC copy, proof of address, payment method documentation
Processing deposits & withdrawals	Payment method details, transaction amounts in PKR
Fraud prevention & security	IP address, device data, session data, transaction history
Responsible gaming compliance	Gaming activity, deposit amounts, self-exclusion status
Customer support	Name, account details, support communication history
Platform improvement	Usage patterns, session data, device and browser data
Promotional communications	Email address, phone number (where you have opted in)

jori98 will not use your personal data for any purpose not listed above without first informing you and, where required, obtaining your consent.

4. Payment Data

jori98 supports PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, debit cards and credit cards. When you make a deposit or request a withdrawal, payment data is processed through secure third-party payment service providers. jori98 does not store full card numbers, CVV codes, or mobile wallet PINs on its own servers.

Payment service providers who process your transactions are contractually required to handle your financial data securely and in accordance with applicable data protection standards. They are permitted to use your payment data only for the purpose of processing transactions on your behalf through jori98 and for fraud prevention related to those transactions.

jori98 retains a record of transaction amounts, dates, payment methods and transaction statuses as part of your account history. This information is used for account management, withdrawal processing and to assist with any payment disputes you may raise with our support team.

5. Sharing Your Data

jori98 does not sell your personal data. We share data only with the following categories of third parties, and only where it is necessary to deliver our services or meet our obligations:

5.1 Payment Processors

To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers and card payments, we share the necessary transaction data with our payment service providers. These providers are bound by their own privacy and data security obligations.

5.2 Identity Verification Services

Where identity verification is required, we may share relevant documentation with third-party identity verification service providers. These providers use your data solely for the purpose of verifying your identity and confirming the authenticity of documentation submitted.

5.3 Technology and Hosting Providers

jori98 uses third-party hosting, infrastructure and technology providers to operate the platform. These providers may have access to technical data as part of providing their services to jori98. They are not permitted to use this data for their own purposes.

5.4 Legal and Regulatory Requirements

jori98 may disclose personal data where required to do so by law, court order or other legal obligation. We may also share data where we believe, in good faith, that disclosure is necessary to protect the rights, property or safety of jori98, its users or others.

6. Cookies and Similar Technologies

jori98 uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform. Cookies are used for the following purposes:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect your account. The platform cannot function properly without these.
• Preference cookies: Remember your settings and preferences, such as language and display preferences, so you do not have to reset them each time you visit.
• Analytics cookies: Help us understand how users interact with the platform — which pages are visited most, where users encounter issues, and how sessions typically progress. This data is used in aggregate form to improve the platform experience.

You can manage cookie settings through your browser. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect your ability to log in or use certain features of jori98. Disabling analytics cookies will not affect your gaming experience.

7. Data Retention

jori98 retains your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, financial and compliance obligations. Specific retention periods vary depending on the type of data:

• Account and identity data: Retained for the duration of your account and for a period after account closure in line with standard record-keeping practices.
• Transaction records: Deposit, withdrawal and gaming transaction records are retained for a minimum period required for financial record-keeping purposes.
• Support communications: Records of support interactions are retained to allow us to handle follow-up queries and disputes effectively.
• Technical and session data: Log and session data is retained for a shorter period and is used primarily for security monitoring and fraud detection.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with your identity. You may also request deletion of your account data at any time by contacting jori98 support, subject to any overriding retention obligations.

8. Data Security

jori98 takes the security of your personal data seriously and applies appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction.

Security measures in place include encryption of data in transit using industry-standard TLS protocols, restricted access controls so that only authorised jori98 personnel can access user data, regular security reviews and monitoring of platform systems, and hashed storage of account passwords so that plain-text passwords are never accessible.

While jori98 implements strong security practices, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by using a strong, unique password for your jori98 account and by keeping your login credentials confidential. If you suspect that your account has been accessed without your authorisation, please contact jori98 support immediately.

9. Your Data Rights

As a jori98 user, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data jori98 holds about you. We will provide this within a reasonable timeframe following identity verification.
• Right to correction: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update some account details directly through your account settings.
• Right to deletion: You may request that jori98 delete your personal data. We will action deletion requests subject to any overriding legal or financial record-keeping obligations that require us to retain certain data.
• Right to restrict processing: In certain circumstances, you may ask jori98 to restrict the processing of your data while a concern or dispute is being resolved.
• Right to opt out of marketing: If you have previously opted in to receive promotional communications from jori98, you may withdraw that consent at any time by contacting support or using the unsubscribe option in any marketing email.

To exercise any of the above rights, please contact jori98 support with the details provided in Section 12 of this Policy. We will verify your identity before processing any data access, correction or deletion request to ensure that your data is not disclosed to or modified by an unauthorised party.

10. Minors and Under-18 Users

jori98 is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, please do not register on jori98 or provide any personal information to the platform.

If jori98 becomes aware that an account belongs to a user who is under 18, that account will be closed immediately, any balance will be handled in accordance with our Terms and Conditions, and all personal data associated with the account will be deleted as soon as practically possible.

If you are a parent or guardian and believe that a minor may have registered on jori98, please contact our support team immediately so that we can take appropriate action.

11. Changes to This Privacy Policy

jori98 may update this Privacy Policy from time to time. When we make material changes, we will notify registered users via the platform or by email to the address on the account. The updated Policy will be published on this page with a revised "Last Updated" date at the top.

We encourage you to review this Policy periodically to stay informed about how your data is being handled. Your continued use of jori98 after an updated Policy has been published means you accept the revised terms. If you do not agree with any changes, you should stop using jori98 and contact support to request account closure.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern about how your personal information has been handled, please contact the jori98 support team.